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Salterra, a Luxury Collection Resort & SpaSouth Caicos
Hospitality & customer serviceSalary not statedSee official advert
Closing date not statedSalterra, a Luxury Collection Resort & Spa is hiring a
Server
- Location
- South Caicos
- Salary
- Not stated
- Closing date
- Not stated
- Openings
- 1 position
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AT A GLANCE
Hospitality & customer service opportunity in South Caicos
Salterra, a Luxury Collection Resort & Spa is advertising 1 position for Server.
Provide attentive, knowledgeable and personalized table service throughout the guest dining experience, from preparation and greeting through order taking, service, payment and farewell.
Key qualifications
- Previous luxury hotel, resort, restaurant or comparable hospitality experience as a server or lead assistant server.
- Strong communication, teamwork, organization and guest-service skills.
- Ability to learn menus, service standards, safety procedures and operational systems relevant to the position.
- Ability to remain professional and effective in a fast-paced environment and to work varied shifts, weekends and holidays as operationally required.
From the employer’s qualifications section.
Information below is taken from the employer’s advert. Check the official source for full application instructions.
POSITION SUMMARY
Provide attentive, knowledgeable and personalized table service throughout the guest dining experience, from preparation and greeting through order taking, service, payment and farewell.
KEY RESPONSIBILITIES
- Review reservations, VIPs, celebrations, allergies, dietary requirements and assigned section before service.
- Complete restaurant mise en place and confirm tables, service stations, POS access and check books are ready before guests arrive.
- Maintain detailed knowledge of food and beverage menus, ingredients, allergens, preparation methods, daily specials, unavailable items and beverage pairings.
- Greet and engage guests warmly, use guest names when known, identify preferences and guide the dining experience with appropriate recommendations.
- Take accurate food and beverage orders; clarify allergies, dietary requirements, temperatures and special requests; repeat orders when necessary and enter them correctly into the POS.
- Coordinate with the kitchen, bar, food runner and assistant server to monitor order timing, accuracy, condiments and presentation.
- Maintain the table throughout the meal through water and beverage replenishment, clearing, resetting, replacement of utensils and proactive guest follow-up.
- Anticipate additional needs and use personalized recommendations to support appropriate upselling of beverages, additional courses, desserts and after-dinner offerings.
- Respond to guest concerns within the scope of the role and involve the manager promptly when additional assistance is required.
- Present and settle checks accurately and reconcile cash, tips and charge slips according to established procedures.
- Complete assigned closing duties, including resetting or breaking down tables, restocking the service station, properly storing perishables, cleaning the section and checking out with the manager.
SALTERRA SERVICE & CONDUCT EXPECTATIONS
- Maintain Salterra uniform, grooming and professional appearance standards throughout the shift.
- Report to work on time, prepared for the assigned shift and ready to participate in required briefings.
- Communicate respectfully and professionally with guests, colleagues and leadership.
- Protect guest privacy and confidential hotel information.
- Follow established safety, sanitation, security and departmental procedures and comply with management direction.
- Support colleagues and other Food & Beverage areas when operationally required; Salterra operates as one F&B team.
- Use personal phones only in accordance with company policy and never allow them to interfere with guest service.
- Maintain professional behavior in guest-facing areas, including appropriate language and no unnecessary grouping, eating or drinking unless authorized.
QUALIFICATIONS & COMPETENCIES
- Previous luxury hotel, resort, restaurant or comparable hospitality experience as a server or lead assistant server.
- Strong communication, teamwork, organization and guest-service skills.
- Ability to learn menus, service standards, safety procedures and operational systems relevant to the position.
- Ability to remain professional and effective in a fast-paced environment and to work varied shifts, weekends and holidays as operationally required.
Read the full source advert
Salterra official careers. Original employer wording is preserved.
S A L T E R R A FOOD & BEVERAGE | JOB DESCRIPTION
Restaurant Server
Department
Food & Beverage
Reports To
Outlet Manager / Supervisor
POSITION SUMMARY
Provide attentive, knowledgeable and personalized table service throughout the guest dining experience, from preparation and greeting through order taking, service, payment and farewell.
KEY RESPONSIBILITIES
- Review reservations, VIPs, celebrations, allergies, dietary requirements and assigned section before service.
- Complete restaurant mise en place and confirm tables, service stations, POS access and check books are ready before guests arrive.
- Maintain detailed knowledge of food and beverage menus, ingredients, allergens, preparation methods, daily specials, unavailable items and beverage pairings.
- Greet and engage guests warmly, use guest names when known, identify preferences and guide the dining experience with appropriate recommendations.
- Take accurate food and beverage orders; clarify allergies, dietary requirements, temperatures and special requests; repeat orders when necessary and enter them correctly into the POS.
- Coordinate with the kitchen, bar, food runner and assistant server to monitor order timing, accuracy, condiments and presentation.
- Maintain the table throughout the meal through water and beverage replenishment, clearing, resetting, replacement of utensils and proactive guest follow-up.
- Anticipate additional needs and use personalized recommendations to support appropriate upselling of beverages, additional courses, desserts and after-dinner offerings.
- Respond to guest concerns within the scope of the role and involve the manager promptly when additional assistance is required.
- Present and settle checks accurately and reconcile cash, tips and charge slips according to established procedures.
- Complete assigned closing duties, including resetting or breaking down tables, restocking the service station, properly storing perishables, cleaning the section and checking out with the manager.
SALTERRA SERVICE & CONDUCT EXPECTATIONS
- Maintain Salterra uniform, grooming and professional appearance standards throughout the shift.
- Report to work on time, prepared for the assigned shift and ready to participate in required briefings.
- Communicate respectfully and professionally with guests, colleagues and leadership.
- Protect guest privacy and confidential hotel information.
- Follow established safety, sanitation, security and departmental procedures and comply with management direction.
- Support colleagues and other Food & Beverage areas when operationally required; Salterra operates as one F&B team.
- Use personal phones only in accordance with company policy and never allow them to interfere with guest service.
- Maintain professional behavior in guest-facing areas, including appropriate language and no unnecessary grouping, eating or drinking unless authorized.
QUALIFICATIONS & COMPETENCIES
- Previous luxury hotel, resort, restaurant or comparable hospitality experience as a server or lead assistant server.
- Strong communication, teamwork, organization and guest-service skills.
- Ability to learn menus, service standards, safety procedures and operational systems relevant to the position.
- Ability to remain professional and effective in a fast-paced environment and to work varied shifts, weekends and holidays as operationally required.