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Salterra, a Luxury Collection Resort & SpaSouth Caicos
Hospitality & customer serviceSalary not statedSee official advert
Closing date not statedSalterra, a Luxury Collection Resort & Spa is hiring a
Pool & Beach Attendant
- Location
- South Caicos
- Salary
- Not stated
- Closing date
- Not stated
- Openings
- 1 position
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AT A GLANCE
Other opportunity in South Caicos
Salterra, a Luxury Collection Resort & Spa is advertising 1 position for Pool & Beach Attendant.
Lead guest arrival, seating, water service, comfort, and support Pool & Beach Service throughout guests time in Pool & Beach areas
Key qualifications
- Strong communication, teamwork, organization and guest-service skills.
- Ability to learn menus, service standards, safety procedures and operational systems relevant to the position.
- Ability to remain professional and effective in a fast-paced environment and to work varied shifts, weekends and holidays as operationally required.
From the employer’s qualifications section.
Information below is taken from the employer’s advert. Check the official source for full application instructions.
POSITION SUMMARY
Lead guest arrival, seating, water service, comfort, and support Pool & Beach Service throughout guests time in Pool & Beach areas
KEY RESPONSIBILITIES
- Collect clean towels and bed sheets at the beginning of the shift and prepare assigned pool, beach and cabana areas in line with service opening standard.
- Wipe down side tables, day beds and chaise lounges before dressing them and ensure loungers, umbrellas, towels, service flags and cabanas are aligned set as per standard.
- Maintain towel stations using the established rolled-towel presentation and replenish backup stock throughout the day.
- Greet guests immediately upon arrival and identify their preferred location.
- Escort guests to their selected area and adjust loungers, umbrellas, towels and seating according to standards, or guests preference when applicable and clearly explain the service-flag system.
- Provide water service using acrylic cups and an ice bucket.
- Present food and beverage menus promptly, ask about any allergies, immediate beverage/food preference.
- Communicate location, beverage interests and other guest preferences directly to the assigned Pool Server and continue guest engagement if the server is delayed.
- Maintain guest comfort throughout the day through towel replenishment, umbrella adjustments, cleanliness, water/ice support and scheduled complimentary amenity rounds.
- Remove soiled linen and reset empty beds periodically using the designated bin, transport it to laundry and keep operational bins out of guest view.
- Complete the end-of-day walkthrough and reset, including closing umbrellas, returning F&B items, cleaning and storing ice buckets and water jugs, returning dirty linen and leaving the designated night-use towel station stocked.
SALTERRA SERVICE & CONDUCT EXPECTATIONS
- Maintain Salterra uniform, grooming and professional appearance standards throughout the shift.
- Report to work on time, prepared for the assigned shift and ready to participate in required briefings.
- Communicate respectfully and professionally with guests, colleagues and leadership.
- Protect guest privacy and confidential hotel information.
- Follow established safety, sanitation, security and departmental procedures and comply with management direction.
- Support colleagues and other Food & Beverage areas when operationally required; Salterra operates as one F&B team.
- Use personal phones only in accordance with company policy and never allow them to interfere with guest service.
- Maintain professional behavior in guest-facing areas, including appropriate language and no unnecessary grouping, eating or drinking unless authorized.
QUALIFICATIONS & COMPETENCIES
- Strong communication, teamwork, organization and guest-service skills.
- Ability to learn menus, service standards, safety procedures and operational systems relevant to the position.
- Ability to remain professional and effective in a fast-paced environment and to work varied shifts, weekends and holidays as operationally required.
Read the full source advert
Salterra official careers. Original employer wording is preserved.
S A L T E R R A FOOD & BEVERAGE | JOB DESCRIPTION
Pool & Beach Attendant
Department
Food & Beverage
Reports To
Outlet Manager / Supervisor
POSITION SUMMARY
Lead guest arrival, seating, water service, comfort, and support Pool & Beach Service throughout guests time in Pool & Beach areas
KEY RESPONSIBILITIES
- Collect clean towels and bed sheets at the beginning of the shift and prepare assigned pool, beach and cabana areas in line with service opening standard.
- Wipe down side tables, day beds and chaise lounges before dressing them and ensure loungers, umbrellas, towels, service flags and cabanas are aligned set as per standard.
- Maintain towel stations using the established rolled-towel presentation and replenish backup stock throughout the day.
- Greet guests immediately upon arrival and identify their preferred location.
- Escort guests to their selected area and adjust loungers, umbrellas, towels and seating according to standards, or guests preference when applicable and clearly explain the service-flag system.
- Provide water service using acrylic cups and an ice bucket.
- Present food and beverage menus promptly, ask about any allergies, immediate beverage/food preference.
- Communicate location, beverage interests and other guest preferences directly to the assigned Pool Server and continue guest engagement if the server is delayed.
- Maintain guest comfort throughout the day through towel replenishment, umbrella adjustments, cleanliness, water/ice support and scheduled complimentary amenity rounds.
- Remove soiled linen and reset empty beds periodically using the designated bin, transport it to laundry and keep operational bins out of guest view.
- Complete the end-of-day walkthrough and reset, including closing umbrellas, returning F&B items, cleaning and storing ice buckets and water jugs, returning dirty linen and leaving the designated night-use towel station stocked.
SALTERRA SERVICE & CONDUCT EXPECTATIONS
- Maintain Salterra uniform, grooming and professional appearance standards throughout the shift.
- Report to work on time, prepared for the assigned shift and ready to participate in required briefings.
- Communicate respectfully and professionally with guests, colleagues and leadership.
- Protect guest privacy and confidential hotel information.
- Follow established safety, sanitation, security and departmental procedures and comply with management direction.
- Support colleagues and other Food & Beverage areas when operationally required; Salterra operates as one F&B team.
- Use personal phones only in accordance with company policy and never allow them to interfere with guest service.
- Maintain professional behavior in guest-facing areas, including appropriate language and no unnecessary grouping, eating or drinking unless authorized.
QUALIFICATIONS & COMPETENCIES
- Strong communication, teamwork, organization and guest-service skills.
- Ability to learn menus, service standards, safety procedures and operational systems relevant to the position.
- Ability to remain professional and effective in a fast-paced environment and to work varied shifts, weekends and holidays as operationally required.